1. Privacy Policy
Overview
At Journey with Jeska, we are committed to protecting your privacy. This policy outlines how we handle your personal information in accordance with the Australian Privacy Principles (APPs).
Information we collect
We collect personal information that is reasonably necessary for our functions, including:
- Identity Data: Name and date of birth.
- Contact Data: Email address, phone number, and mailing address.
- Technical Data: IP address, browser type, and usage data (via cookies).
- Sensitive Information: We only collect health or lifestyle information with your explicit consent if it is necessary for our services.
How we use your information
- Provide and personalise our services to you.
- Communicate updates or marketing materials (you may opt out at any time).
- Automated Decision Making: If we use AI or automated systems to suggest content or products to you, we ensure these processes are transparent as per the 2026 Privacy Act amendments.
Disclosure of information
We do not sell your data. We may disclose information to:
- Third party service providers (e.g. email hosting, payment processors).
- Overseas Recipients: If data is stored on international servers (e.g. US based cloud storage), we take reasonable steps to ensure they comply with standards similar to the APPs.
Your rights
You have the right to access, update, or delete your personal information. To make a request, contact us at jeska@journeywithjeska.com. We will respond within 30 days.
2. Terms of Use
1. Acceptance of Terms
By accessing Journey with Jeska, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the site.
2. Australian Consumer Law (ACL)
Our services come with guarantees that cannot be excluded under the ACL. Nothing in these terms is intended to exclude or limit your rights to a repair, replacement, or refund for major failures or foreseeable loss.
3. Subscriptions and Payments
In compliance with the 2026 ACL Amendments:
- Disclosure: All fees, including "drip pricing" (mandatory transaction fees), will be shown upfront.
- Renewals: For auto renewing subscriptions, we will provide a reminder notice (e.g. 7 days) before the renewal date.
- Cancellation: You can cancel your subscription easily through your account dashboard or by emailing us.
4. Intellectual Property
All content on this website, including text, logos, and images, is the property of Journey with Jeska and is protected by Australian copyright laws.
5. Limitation of Liability
To the maximum extent permitted by law, Journey with Jeska is not liable for any indirect or consequential loss arising from your use of the website or reliance on its content.
6. Jurisdiction
These terms are governed by the laws of Queensland (QLD), Australia.